Privacy Policy
Lettex.in values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://lettex.in.
By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our website.
1. Information We Collect
1.1 Personal Information
When you interact with Lettex.in, we may collect:
• Full Name
• Email Address
•Phone Number
• Shipping & Billing Address
• Payment Information (processed securely through third-party payment providers)
• Order History & Preferences
1.2 Non-Personal Information
We also collect technical data, including:
• IP Address
• Browser Type & Version
• Device Information
• Website Usage & Analytics (via cookies and tracking tools)
1.3 Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your experience. You can manage cookies through your browser settings.
2. How We Use Your Information
We use your data for:
• Order Processing & Delivery: To fulfill purchases and manage transactions.
• Customer Support: To assist you with inquiries, refunds, or complaints.
• Marketing & Promotions: To send discounts, offers, and updates (opt-out available).
• Security & Fraud Prevention: To detect suspicious activities.
• Website Improvement: To analyze usage and enhance your shopping experience.
3. How We Share Your Information
We do not sell your personal information. However, we may share data with:
• Payment Providers: Secure gateways like Razorpay, Paytm, or other processors.
• Shipping Partners: For order fulfillment and tracking.
• Marketing & Analytics Tools: Google Analytics, Facebook Pixel, or similar services.
• Legal Authorities: If required for fraud prevention or legal compliance.
4. Data Security Measures
We implement industry-standard security protocols to protect your data. However, we advise users to keep their login credentials secure and avoid sharing sensitive details.
5. Your Rights & Choices
You can:
• Access & Update Your Data via your account settings.
• Request Data Deletion (subject to legal retention requirements).
• Opt-Out of Marketing Emails by clicking unsubscribe.
• Disable Cookies via your browser settings.
6. Third-Party Links & Services
Lettex.in may contain links to external sites. We are not responsible for third-party privacy practices and recommend reviewing their policies.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.
